Front Desk Agent

@ Home 2 Suites West Bloomfield
Home 2 Suites West Bloomfieldhome2suiteswestbloomfield.com

Front Desk Agent

New York, United States
Posted today

About the job

A hotel seeks a Front Desk Agent to provide friendly, efficient guest service, handle check-ins, reservations, payments, and resolve guest issues.

Requirements

  • Customer service experience
  • Administrative skills
  • Payment processing
  • Guest communication

Qualifications

  • Customer-focused
  • Good communication skills
  • Reliable and professional

Full job description

Front Desk Agent:

Overview:

Be the face of the hotel—delivering a warm, efficient, and memorable guest experience.

Key Responsibilities:

- Handle check-ins, check-outs, reservations and other administrative work

- Answer guest questions and resolve issues

- Process payments and maintain accurate records

Qualifications:

- Customer service experience preferred

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