Director - Client Growth Partner (IT Consulting / Retail & CPG)
@ NagarroDirector - Client Growth Partner (IT Consulting / Retail & CPG)
About the job
Nagarro is a digital product engineering firm with 17,000+ experts across 39 countries. We build impactful digital experiences and seek a growth leader focused on AI transformation and account expansion. Our culture is dynamic and inclusive, promoting innovation and collaboration. 350 characters.
Requirements
- 5+ years key account leadership
- Experience with $20M+ accounts
- Engaging CXO-level stakeholders
- AI industry fluency
- Business case development
Qualifications
- Strong account expansion track record
- Leadership in professional services
- Ability to negotiate deals
- Collaborative mindset
- Low ego and high accountability
Full job description
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work on a scale across all devices and digital mediums, and our people exist everywhere in the world (17000 plus experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Mission:
A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.
Outcomes:
- Grow assigned portfolio by 15%+ YOY
- Achieve revenue targets, in conjunction with the account''s Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
- Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
- Procure public testimonials and references from the client(s) about the quality of Nagarro's work.
- Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
- Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
- AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
- Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
- Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.
Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.
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