RGA Associate
@ Husqvarna Construction Products North America, Inc.RGA Associate
About the job
Husqvarna Construction, part of Husqvarna AB, is a global leader in construction and stone industry products. The RGA Associate role involves handling customer returns and credits, focusing on problem-solving and customer satisfaction. Located in Olathe, Kansas.
Requirements
- Research customer requests
- Keep detailed records
- Teamwork and organization
- Computer proficiency
- Good communication skills
Qualifications
- High school diploma or GED
- Desire for long-term career
- Helpful attitude
- Attention to detail
- Reliability
Full job description
Last date to apply:
We are continuously accepting applicationsAre you looking for a chance to grow your career with a company that invests in your future? Husqvarna Construction is hiring in our Customer Solutions Team. This is a great opportunity for someone who is reliable, detail-oriented, and enjoys helping people. No previous experience in customer service or call centers is required. We’re looking for positive attitudes and a willingness to learn!
This position is responsible for the investigation and completion of customer returns and customer credit requests. This opportunity will be critical in finding solutions for customers.
RESPONSIBILITIES
Administrative
- Research and follow up on inbound requests from customers in relation to return goods or credit requests
- Keep detailed records of interactions/investigations/CRM
- Reporting out of noticed trends of return goods
We don’t expect you to know everything on day one. We do expect:
- A high school diploma or GED
- A desire to build a long-term career with a stable, respected company
- Clear communication skills and a helpful attitude
- Attention to detail
- Proficiency typing and using computers
- The ability to work well in a team and stay organized in a fast-paced environment
- Reliability. You show up on time, ready to contribute
What You’ll Get
We believe in rewarding our employees for their hard work and dedication:
- Competitive hourly pay
- Full benefits starting on your first day (medical, dental, vision)
- Paid time off and sick leave after 90 days
- 401(k) with company match and immediate vesting
- Employee discounts on Husqvarna products
- Paid parental leave (up to 12 weeks)
- Education assistance to help you grow your career
- Support for first-time homebuyers
Husqvarna Construction is a part of Husqvarna AB. We are a world leader in the construction and stone industries. Founded in 1689. Our extensive construction product range includes machines, diamond tools and all accessories that you need for cutting, sawing and drilling, as well as polishing floors. The stone product range is comprised of a variety of different diamond tools for quarries and the stone processing industry. We are located in Olathe, Kansas.
Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law.
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