Shift Leader

@ Insomnia Cookies

Shift Leader

Posted 4 months ago

This job is still taking applications, but it's been up a while.

About the job

A bakery chain in Evansville seeking a Shift Leader to oversee operations, lead staff, ensure quality service, and promote a positive work environment. Offers flexible hours, growth opportunities, and team perks.

Requirements

Customer service experience
Point of Sales systems knowledge
Excellent communication skills
Ability to lift 40 lbs
Legally eligible to work

Qualifications

At least 1 year customer service
Outgoing and friendly demeanor
Detail-oriented and results-focused
Leadership ability
18+ years old

Full job description

As a Shift Leader at our Downtown Evansville, IL store located at 318 Main Street, Evansville IN 47708 you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

SOME OUR SWEET SHIFT LEADER PERKS:

• Starting pay rate $14.00/hr. and up

• Flexible part-time work schedules

• Excellent training & mentorship

• Job stability with a rapidly growing and reputable company

• Achievable growth/promotion opportunities

• You get to work in a fun, exciting team environment

• FREE cookies with every shift!

WHAT WILL I DO AS A SHIFT LEADER?

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team

• Support and work alongside the Cookie Crew

• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

• Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

• At least 1 year of working experience in a customer service focused role

• Point of Sales systems experience

• Outstanding communication, time management, and people skills

• Outgoing/friendly/patient

• Detail focused and results-oriented

• Ability to lead-by-example and motivate others

• Ability to lift up to 40 lbs.

• Legally eligible to work in the United States

• Must be 18 years or older to be employed

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