Quality Systems Coordinator

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table?

Position Description

Reporting to the Department Manager, the Quality Systems Coordinator is responsible for providing comprehensive and efficient administrative service to the site Quality team. The role focuses on accuracy and speed to ensure that quality and professional service is always delivered to all internal and external interfaces.

Essential Job Functions:

• Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and PPE requirements.
• Responsible to adhere to food quality and food safety as per the standard(s) provided by corporate, customer, and/or governing bodies (ex. SQF).
• Set and maintain high standards of accuracy and efficiency for all administrative tasks within the Quality Department.
• Provide comprehensive administrative support to the QA team, enabling the achievement of departmental objectives.
• Oversee and manage the procurement and inventory of laboratory supplies, including reagents, water treatment chemicals, and microbiological materials.
• Ensure timely and accurate processing of invoices related to lab supplies.
• Responsible for supporting and maintaining compliance with third-party food safety and quality certification requirements, including the implementation and continual improvement of the facility’s food safety and quality management systems.
• Responsible for the development, implementation, maintenance, and continuous improvement of the SQF System and ensuring compliance with all relevant food safety and quality requirements.
• Issue and process Purchase Orders (POs) for the Quality Department in a timely and accurate manner.
• Maintain the document control system for the SQF program, including SOPs, policies, internal audits, and corrective actions.
• Monitor and facilitate the completion of corrective actions, ensuring timely resolution.
• Assist with plant audits to ensure GMP and SOP compliance, providing actionable summary reports for leadership.
• Facilitate Management Review meetings, ensuring the SQF program undergoes annual review and updates by leadership.
• Organize and coordinate Food Safety/HACCP reviews annually and prior to process changes.
• Communicate Quality performance data and update specifications for co-pack produced products.
• Verify Quality Control and Assurance data daily to ensure consistency and compliance.
• Manage Certificates of Analysis (COAs) for ingredients and reagents, including organic certifications.
• Compile and maintain Quality KPIs, contributing to the Plant Dashboard and data reporting.
• Assist in identifying and implementing process improvements to enhance the facility's SQF and quality SOPs.
• Uphold and ensure adherence to the Food Safety and Food Quality policies and procedures across the facility.
• Oversee the receipt and delivery processes for alcohol, ensuring compliance with all regulatory and quality standards. (Alcohol producing sites only.)

Required Skills:

• Experience in Food/ Beverage Manufacturing preferred.
• Proficient in Excel, Word, SAP and Power Point.
• Ability to analyze and solve problems, results oriented.
• Organized and detail oriented, adaptable to change.
• Excellent interpersonal and communication skills, verbal and written.

Competencies:

• Technical: Skilled in maintaining accurate and detailed records of inspections and tests
• Integrity: Commitment to maintaining high ethical standards in all quality assurance activities.
• Adaptability: Flexibility to adapt to changing production environments and requirements.
• Communication: Clear and concise communication with production staff and management

Education and Experience:

• Bachelor’s degree or Diploma in Food Science, Quality or related discipline
• Minimum 3 years of experience in Quality within a manufacturing environment, preferably food/beverage industry
• Comprehensive knowledge of quality systems (GMP, HACCP, SQF) – certification required.
• In plants co-packaging alcoholic beverages, sensory tasting must be at least 21 years old.

Working Conditions:

• Work Schedule: Weekdays, weekends, afternoon, evening, and overnight may be required. Overtime scheduled as needed.
• Work Environment: Operating in a fast-paced production plant with numerous moving parts. Noise levels require hearing protection and temperatures can get very hot and/or relatively cold (laboratory is temperature controlled). The environment is structured and supervised.

Travel Requirements:

• 0% travel anticipated.

Physical Requirements:

• Visual/Sensory: This position requires attention to detail, requiring attention with one or two senses at a time.
• Mental Stress: There is pronounced pressure from deadlines, production quotas, accuracy, or similar demands.

Other Duties:

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

A Career with Refresco

Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits:

• Medical/Dental/Vision Insurance
• Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
• Short-term disability and long-term disability
• Pet Insurance
• Legal Benefits
• 401(k) Savings Plan with Company Match
• 12 Paid Holidays
• Vacation Days and Paid Sick Time Off Days
• Well-being Benefit
• Discount and Total Reward Programs

Join Refresco TODAY and enjoy a rewarding CAREER!

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Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.

Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, nation

Equal Opportunity Employer
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