Senior Adobe CJA Implementation Engineer

We are seeking a Senior CJA Implementation Engineer to lead the design, implementation, configuration, and reporting of Adobe Customer Journey Analytics (CJA) alongside a website implementation. The role will support the project from technical architecture through post-launch performance analysis.

Responsibilities

• Design and implement Adobe Customer Journey Analytics (CJA) solutions.

• Map website data from development teams into Adobe Experience Platform (AEP).

• Design AEP schemas and XDM field mappings.

• Validate data in the AEP data lake before integration with CJA.

• Configure AEP Datastreams to support future-state data collection.

• Set up and manage CJA connections and data views.

• Configure component naming, persistence, attribution, and session settings.

• Develop derived fields, calculated metrics, filters, segments, and date ranges.

• Manage CJA user roles and permissions.

• Build and maintain dashboards and reporting, including:

  • Executive dashboards

  • Conversion funnel and content conversion reports

  • Site health dashboards with trended KPIs

• Validate data quality, troubleshoot implementation issues, and support post-launch performance analysis.

Required Skills

• Strong hands-on experience with Adobe Customer Journey Analytics (CJA).

• Experience with Adobe Experience Platform (AEP) and XDM schema design.

• Experience with data mapping, data validation, and AEP data lake.

• Hands-on experience configuring CJA connections, data views, components, metrics, segments, and filters.

• Experience building CJA dashboards and KPI reporting.

• Strong understanding of web analytics, customer journey tracking, attribution, and conversion analysis.

• Experience working with website development and analytics implementation teams.

• Strong troubleshooting and data analysis skills.

Preferred Skills

• Experience with Adobe Experience Manager (AEM) and AEP Datastreams.

• Experience with Adobe Analytics or related Adobe Experience Cloud products.

• Experience supporting analytics implementations through website launch and post-launch optimization.