Mopar Custom Shop Operations Manager

@ Stellantis
Stellantisstellantis.com

Mopar Custom Shop Operations Manager

Auburn Hills, MI
Posted today

About the job

Mopar Custom Shop offers vehicle upfitting and customization. The Operations Manager oversees vehicle processing, coordinates with suppliers, and drives sales, ensuring efficient, timely services while maintaining high-quality standards.

Requirements

  • Strong leadership skills
  • Process management experience
  • Manufacturing knowledge
  • Strong organizational skills
  • Decision-making ability

Qualifications

  • Experience in automotive or manufacturing
  • Excellent communication skills
  • Ability to coordinate cross-functionally
  • Attention to detail

Full job description

The Mopar Custom Shop Operations Manager role is responsible for ensuring the timely processing of vehicles within the MOPAR Custom Shop facilities assigned to them. In addition to, coordinating with the MOPAR Accessory Sales lead to assist in driving sales growth for Custom Shop Upfits. This involves but not limited to having strong leadership, good understanding of process constraints, manufacturing knowledge, organization, attention to detail, decision-making skills, and ability to work cross functionally with others.

Objectives:

  • Maintain constants communication with Custom Shop suppliers to ensure proper operations within their assigned locations
    • Timely processing of vehicles
    • Establish and maintain accurate upfit constraint details
    • Review forecasting data to ensure demand is within constraints
    • Lead communications between Custom Shops and cross function Stellantis departments
    • Critically manage operations issues to minimize production disruptions
  • Coordinate with MOPAR Custom Shop Program Management on the launch of new Upfit packages
    • Establish First Look, Pre-PER, and coordinate with MOPAR Quality on PER unit(s)
    • Ensure Custom Shop Upfit readiness is on time for launch
    • Manage appropriate systems to ensure vehicles are routing to the appropriate locations, sale code data is added to manufacturing reporting, and constraints communicated to production planning for inclusion in their modeling
  • Increase the efficiency of existing processes and procedures to improve capacity
  • Coordinate with MOPAR Accessory Sales lead on areas of opportunity to improve upfit sales
    • Highlight underutilized capacity for additional sales volume
    • Increase capacity where demand consistently exceeds capacity
    • Assess other feedback regarding Custom Shop Upfits from the field

Our Benefits -- Designed with You in Mind

Comprehensive Health & Well-being Coverage
From your very first day, you'll have access to medical, dental, vision, and prescription drug coverage -- ensuring you and your family stay healthy and protected. Also, our Employee Assistance Program (EAP) offers confidential support for personal and professional challenges, always ready when you need it.

Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Generous Paid Time Off
We believe in work-life balance. That's why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans
We help you plan for the future with:

  • An employer match on contributions to your 401k, Roth, and Catch-Up plans
  • An employer contribution, even if you don't contribute

Income Protection & Insurance Options
Benefit from both employer-provided and voluntary plan offerings, including life insurance, group accident, critical illness, etc. - supporting the needs of you and your family and ensuring peace of mind.

Company Vehicle Lease Program
Eligible employees and their immediate families can participate in the company vehicle lease program, providing access to Stellantis vehicles with insurance, maintenance, and unlimited miles included. Plus, take advantage of exclusive discounts on Stellantis products.

Support for Your Growth and Giving Back
We believe in investing in your future and your passions:

  • Tuition reimbursement
  • Student loan refinancing programs
  • 18 paid volunteer hours each year to make a difference in your community

And so much more!
When you join us, you're not just building a career -- you're joining a company that supports you, inside and outside of work.

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