Patient Accounts Representative
@ SLMG Saint Luke's Physician Group, Inc.Patient Accounts Representative
About the job
A healthcare organization offering remote patient billing services, focusing on claims correction, denials, insurance follow-up, and payment posting for improved revenue cycle management.
Requirements
- 2 years experience in billing
- Knowledge of insurance claims
- Familiarity with EDI transactions
- Ability to research claim errors
Qualifications
- Diploma or equivalent
- Residence near Kansas City
Full job description
Job Description
Location: This position is a work from home position
Schedule: Flexible Schedule - Monday - Friday: 6:00AM - 6:00PM
Claim Edits
• Responsible for researching patient billing claims to identify and correct coding/claim errors
• Responsible for researching patient insurance coverage to identify and resubmit claims to fix coverage denials.
• Research and outline documentation needed for respective payor organizations so that claims are processed correctly
• Familiarity with NCCI edits, incidentals/inclusive, and bundling rules, etc.
• Identify problem trends
• Communicate with payors for resolution to complications with claims
• Responsible for 277 EDI transactions/rejections
• Working with EDI transactions
• Payment posting corrections/adjustments and ability to distribute payments
• Correct/enter charges
• Work with multiple teams/departments to resolve issues
• Payment plan or financial assistance coordination
Insurance Denials and Follow-Up
• Responsible for researching, identifying errors, and correcting claims denied by insurance companies.
• Must be able to asses claim to determine when appropriate to make charge adjustments, void a charge, or escalate to the team lead and/or another medical billing team.
• Responsible for writing appeal letters to insurance companies
• Responsible for following up with insurance companies for no response claims.
• Responsible for working with patient calls escalated from the Customer Service team regarding involving billing code issues.
• Research refund request from payor organizations
• Responsible for preliminary audit of billing code errors before claim submitted to the Coding team.
• Responsible for routing complex claim denial to team lead and/or the appropriate medical billing team.
• Responsible for identifying issues which can be resolved by programing software to prevent denials.
• Responsible for becoming a subject matter expert on the payor policies.
• Responsible for communicating and resolving problems with the provider representatives
• Responsible for simple level coding, including diagnosis review, modifier applications, some CPT cod changes following process documents and payor policies
Candidate must live in or around the Kansas City metropolitan area.
Job Requirements
Applicable Experience:
2 yearsDiplomaJob Details
Full TimeDay (United States of America)Similar jobs in Kansas City, MO
- S
Lead Patient Accounts Representative
SLMG Saint Luke's Physician Group, Inc. · Kansas City, MO
Posted 2 weeks ago - U
Patient Accounting Manager
UKH University of Kansas Hospital Authority · Lenexa, KS
Posted 2 weeks ago - U
PATIENT ACCOUNTING REP I
UKH University of Kansas Hospital Authority · Lenexa, KS
Posted 1 month ago - U
Patient Accounting Rep II
UKH University of Kansas Hospital Authority · Lenexa, KS
Posted 2 weeks ago - A
Business Sales Representative – Territory Accounts
AT&T Services, Inc. · Kansas City, MO
Posted 4 days ago - L
Patient Service Representative
LHC New Liberty Hospital Corporation · Excelsior Springs, MO
Posted 1 day ago