Guest Experience Team Member (FREMONT)
Cedar Point · Fremont, Ohio
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Guest Experience Team Member (FREMONT)
@ Cedar PointGuest Experience Team Member (FREMONT)
About the job
Cedar Point is a premier amusement park offering fun and entertainment. The Guest Experience Team Member role focuses on delivering exceptional guest service, resolving conflicts, and ensuring safety, creating memorable experiences for visitors.
Requirements
- Enjoy helping others
- Good judgment and safety focus
- Ability to work with diverse people
- Passion for Cedar Point
Qualifications
- Supportive attitude
- Customer service skills
- Availability including weekends
- Passion for entertainment
Full job description
$13/hour
Earn an extra $5/hour beginning September 21st!*
Ages 18+
At Cedar Point, work is FUN! Working as a Guest Experience Team Member, you’ll ensure our guests have the best day ever! You'll exceed guest expectations by listening to feedback, providing recovery, and assist with questions about the park. You’ll also…
- Assist with resolving guest conflicts in a polite and professional manner.
- Provide exceptional service to guests regarding their questions and concerns.
- Troubleshoot difficulties guests experience to minimize interruptions to their visit.
- Become an expert on Cedar Point’s accessibility services and provide access to Cedar Point’s attractions to guests with disabilities.
- Reunite guests with their belongings at Lost and Found.
*Must remain active through October 26th in order to be eligible for bonus pay. Incentive will be paid out after November 1st. Terms and conditions are subject to change at any time.
Some of our amazing perks and benefits:
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and our other properties!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
- Join Our New Local Work & Play Program!
Live within 30 miles of the park? Work 6 shifts during the month of May and earn 2 bonus Gold Passes to share with friends and family! It’s the perfect way to work locally and enjoy extra perks all season long. Apply today and be part of the fun!
Responsibilities:
Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy! As a member of our team, you’ll…
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
- Gain skills, knowledge and experience that will benefit your future.
Qualifications:
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Cedar Point.
- Availability to include some weekdays, weekends, evenings, and holidays.