Retail Sales Program Manager
@ ARS-Rescue RooterRetail Sales Program Manager
About the job
ARS-Rescue Rooter, a top US provider of heating, cooling, and plumbing since 1975, seeks a Program Manager to lead and develop retail sales associates, drive team success, and ensure customer satisfaction.
Requirements
- 3+ years sales and management
- Strong interpersonal skills
- Organizational and communication skills
- Ability to work evenings and weekends
- Technical training familiarity
Qualifications
- Proven sales and supervisory experience
- Strong interpersonal skills
- Ability to work flexible hours
- Experience reading technical materials
- Related education or training
Full job description
Pay: $75,000 – $85,000 per year (based on experience) + Annual Bonus Opportunities
Schedule: Full-time, includes evenings and weekends
American Residential Services (ARS) is the largest provider of residential heating, cooling, and plumbing services in the U.S., with over 7,000 employees across 60+ service locations. We've been delivering exceptional service to homeowners since 1975 and are proud to be a trusted name in the industry.
What We Offer:
Year-round, stable work
- Take-home Company vehicle, gas card, maintenance plan
Bonus opportunities based on team performance
Paid training and ongoing professional development
Health insurance options starting as low as $5 per week
401(k) with company match, paid time off, and holiday pay
Employee discounts and growth potential within a national brand
What You’ll Do:
Recruit, train, and manage retail sales associates (SSAs) to meet daily and weekly lead goals
Oversee SSA schedules, performance, and activities to drive service center success
Hold weekly team meetings to inform, motivate, and track progress vs. goals
Train SSAs on product knowledge (seasonal changes, IAQ materials, HVAC systems, etc.)
Build a competitive, engaging environment through internal lead contests and challenges
Spend 60–65% of your time in the field coaching SSAs and working with retail store management
Develop strong working relationships with retail store staff and area management
Communicate performance updates and staffing changes to retail partners
Coordinate and execute store events with active involvement from store leadership
What We’re Looking For:
3+ years of proven sales and management/supervisory experience strongly preferred
Strong interpersonal, organizational, communication, and sales skills
Ability to work evenings and weekends with minimal supervision
Comfort reading and applying technical training materials
Related experience, advanced training, or equivalent education may be considered
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
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