IS Support Services Associate

@ BHS Baptist Healthcare System
BHS Baptist Healthcare Systembhsbaptisthealthcaresystem.com

IS Support Services Associate

Corbin, KY
Posted 1 day ago

About the job

Baptist Health delivers healthcare services in Corbin, KY. The IS Support Services Associate provides technical support to staff, ensuring system availability and supporting patient care across hospital, clinics, and remote sites.

Requirements

  • Six-month related IT experience
  • Associate degree in related area

Qualifications

  • Ability to support hardware/software
  • Good communication skills

Full job description

Summary

Job Description:

Baptist Health is looking for an IS Support Services Associate to join our team in Corbin, KY!


Provides highly responsive first and second-tier IT support to staff within the hospital, physician practices, and other related healthcare facilities within the market. Support scope includes but is not limited to computer hardware and related equipment, general software and application installation and support, and

some clinical application and hardware support. Coordinates with other Baptist Health IT infrastructure and application teams to deploy and support healthcare applications to ensure system availability, and ultimately support patient care.


Support oversight includes users and equipment in the following locations:

• Main hospital campus

• Associated clinical and support facilities in the surrounding market, often off of the main hospital campus, such as diagnostic centers, surgery centers, labs, etc.

• Baptist Health Medical Group physician practices and remote clinic locations

• Remote support for work-from-home Baptist employees within the market

• Collectively, this often includes a large geographical area within the counties surrounding the main hospital. Both remote and on-premise support may be in scope


Qualifications:


Associate degree in related area or six-month related experience in lieu of degree. 


If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

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