MSB Events Specialist
@ Marriott International, IncMSB Events Specialist
About the job
Marriott International's Courtyard in Warren, MI, seeks an MSB Events Specialist to verify event execution, support sales, and handle admin tasks. Focus on guest experience, team collaboration, and maintaining company standards in a dynamic environment.
Requirements
- Excellent guest service skills
- Strong communication skills
- Administrative support experience
- Team player attitude
- Ability to stand for long periods
Qualifications
- High school diploma or equivalent
- Previous hospitality experience
- Friendly and professional demeanor
- Detail-oriented mindset
Full job description
Job Number26129207
Job CategoryAdministrative
Location30190 Van Dyke Avenue, Warren MI 48093, United StatesVIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $17.80-$18.30 Per hour
Tip Eligible: Y
POSITION SUMMARY
Verify on-property event planning and execution, provide on-property sales support for MSB property General Managers, and complete administrative duties. Serve as primary point-of-contact for guests organizing and attending meeting events at property to verify their end-to-end experience operates smoothly. Act as the primary point of contact for the Group Sales Office and Area Sales teams. Collect, develop, and submit content to update property websites on Marriott.com. Administrative duties to be delegated at the discretion of property General Managers.
Follow all company policies and procedures, verify uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to guest concerns. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
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