Sleep Expert - Sales

@ Mattress Firm, Inc
Mattress Firm, Incmattressfirm,inc.com

Sleep Expert - Sales

South Elgin, IL
Posted 3 days ago

About the job

Mattress Firm is a leader in sleep products, focusing on customer experience with expert advice and digital tools. The Sleep Expert role involves building relationships, increasing sales, and supporting company initiatives in a diverse, inclusive environment.

Requirements

  • Excellent communication skills
  • Knowledge of sleep products
  • Ability to build customer relationships
  • Sales driven mindset

Qualifications

  • High school diploma or equivalent
  • Customer service experience
  • Comfort with lifting 50+ pounds

Full job description

The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. 

 

  • Create an environment where the customer is always at the center by cultivating strong relationships. 

  • Provide technical and product knowledge information to customers and serve as subject matter expert.  

  • Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.  

  • Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).  

  • Maintain awareness of the competition, advertisements and services offered by competitors. 

  • Leverage social media to positively impact brand awareness and increase sales.  

  • Lift, push, or pull 50+ pounds.  

Now don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams!

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Show full description

Similar jobs in South Elgin, IL

See all Sleep Expert jobs