Quality Technician

PTC is a leading manufacturer and marketer of welded and cold-drawn mechanical steel tubing and tubular shapes, plated bar and tubing, and fabricated parts and precision components.

We at PTC value our employees' health and wellness. We offer the following:

• Dental
• Vision
• Life Insurance
• 401K plan with company match
• Employee Assistance Program (EAP)
• Referral Bonus
• Annual college scholarship available for children & grandchildren of PTC employees

Job Summary:

The Quality Technician supports manufacturing quality assurance activities by performing inspection, testing, monitoring, and documentation tasks to ensure products and processes meet internal, customer, and regulatory requirements. This role is hands-on, detail-oriented, and critical to maintaining compliance with quality management systems and customer specifications.

Essential Duties and Responsibilities:

Product & Process Quality

• Conduct product audits per defined audit schedules and customer requirements
• Perform random floor audits to verify adherence to work instructions, control plans, and quality standards
• Identify nonconformances and initiate Nonconforming Material Reports (NCRs) as required
• Support containment, sorting, and verification activities related to quality issues
• Assist quality in providing lab samples for analysis

Testing & Inspection

• Perform salt spray testing, including:
  • Sample preparation
  • Test setup and monitoring
  • Test duration tracking
  • Documentation and reporting of results
• Conduct dimensional and visual inspections using calibrated measuring equipment

NCR & Corrective Action Support

• Document, track, and maintain NCR records
• Support root cause investigations by gathering data and evidence
• Verify effectiveness of corrective actions as directed by Quality Engineering or Management

Gage & Equipment Calibration

• Perform gage calibration activities per calibration schedules and procedures
• Verify gage status and calibration labels on the production floor
• Maintain calibration records and report out-of-tolerance conditions

PPAP & Documentation Support

• Assist with PPAP data collection, organization, and submission support
• Maintain inspection records, test data, and quality documentation
• Ensure records are accurate, complete, and compliant with document control requirements

Continuous Improvement & Compliance

• Support internal and external audits (ISO / IATF / customer audits)
• Participate in continuous improvement initiatives related to quality and process stability
• Escalate quality risks or recurring issues to Quality Engineering or Management
• FHTT Support or any other monthly meetings
• Review and conduct an evaluation of work instructions and documents
• Document and record control (including gathering, distributing, maintaining documentation for customers/others, etc.)
• Other duties as assigned

Behavioral Expectations

• Demonstrates professionalism and integrity in all quality activities
• Maintains objectivity and independence when identifying nonconformances
• Communicates clearly and escalates concerns appropriately
• Works effectively with Production, Engineering, and Quality teams

The incumbent is expected to understand that all employees have a shared responsibility for the quality of products and related services provided to our customers. Duties and responsibilities are to be carried out in accordance with the PTC Quality Management System and its policies, procedures, and work instructions as applicable to the job or function being performed.

Minimum Education and/or Experience Requirements:

High school diploma or equivalent (Associate degree or technical training preferred); 1-3 years of experience in a manufacturing quality or inspection role (automotive preferred); Ability to read and interpret: engineering drawings specifications control plans; Experience using basic inspection tools (calipers, micrometers, gages) Strong attention to detail and documentation accuracy; Preferred Qualifications Experience in an ISO 9001 environment Familiarity with PPAP requirements Experience with salt spray or corrosion testing Prior exposure to NCR systems and corrective action processes Understanding of calibration systems and traceability requirements

Number of Direct Reports: None

Job Titles of Direct Reports: None

Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Language Skills: Basic computer skills (Excel, data entry systems, quality databases); Ability to read and understand work instructions. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
• Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry is considered a plus.
• Reasoning Ability: Ability to define problems, collects data, establishes facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Other Skills and Abilities: Must be computer literate and able to work with programs such as Word, Excel, etc., and be able to learn and use programs such as e-mail, established programs, etc.

Certificates, Licenses, and Registrations: Must possess a valid driver's license for business travel, such as, customer visits, to attend required meeting, seminars, etc.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, and extreme heat. The noise level in the work environment is usually moderate. Frequently enters and works in manufacturing of Plant where noise level is high.

Physical Demands:

Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee frequently is required to stand, walk, reach with hands and arms, and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.