Inside Sales Customer Service Rep

@ RemX
RemXremx.com

Inside Sales Customer Service Rep

Manchester, NY
Posted 2 days ago

About the job

Company supports office and manufacturing sectors, focusing on delivering exceptional customer service. Role involves processing orders, communicating professionally, and adapting to new systems in Manchester, NY.

Requirements

  • High School Diploma or equivalent
  • 2-3 years customer service experience
  • Office experience required
  • Strong communication skills
  • Proficiency with MS Office

Qualifications

  • Reliable and organized
  • Professional demeanor

Full job description

Inside Sales Customer Service Representative

Type: Contract-to-Hire

Pay: $23–$25/hour (DOE)

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Location: Onsite – Manchester, NY 14504

Overview

We are seeking an organized and detail-focused Inside Sales Customer Service Representative to support a fast-paced office and manufacturing environment. This role is ideal for someone who enjoys problem-solving, thrives in a structured workflow, and is committed to delivering exceptional customer service.

Responsibilities

  • Accurately process customer quotes, orders, and inquiries
  • Communicate professionally via email, with occasional phone interaction
  • Follow established procedures and internal workflows
  • Maintain attention to detail while handling multiple tasks simultaneously
  • Adapt quickly to new processes, systems, and customer needs

Qualifications

  • High School Diploma or equivalent
  • 2–3 years of experience in customer service or inside sales
  • Previous office experience required
  • Strong written and verbal communication skills
  • Proficiency with Microsoft Office applications
  • Reliable, organized, and professional demeanor

Inside Sales Customer Service
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