Customer Service Representative

@ RemX
RemXremx.com

Customer Service Representative

Syracuse, NY
Posted 1 day ago

About the job

Company seeks a Customer Service Representative to manage customer calls, support delivery, sales, and billing. Role involves multitasking, problem-solving, and providing excellent service in a busy call center setting.

Requirements

  • Multitask across multiple systems
  • Stable work history
  • Strong problem-solving skills
  • Call Center experience
  • Customer Service experience

Qualifications

  • Ability to prioritize tasks
  • Good communication skills

Full job description

Location: Syracuse, NY 13208

Schedule:

  • Monday-Friday
  • 8:00 AM - 4:30 PM
  • Lunch: 12:00 PM - 12:30 PM or 12:30 PM - 1:00 PM

Pay Rate:

  • $20.50/hour

Overtime:

  • Not mandatory but strongly encouraged
  • Saturday: Pay Rate at Time and a Half
  • Sunday: Pay Rate at Double Time

Requirements

  • Ability to multitask across multiple systems and move quickly
  • Stable work history
  • Strong problem-solving skills and ability to determine when to escalate issues
  • Call Center
  • Customer Service
  • Retail
  • Food Service


Job Responsibilities

Associates will handle approximately 50-80 calls per day and provide support for:

  • Customer order placement
  • Delivery status inquiries
  • Delivery driver support
  • Sales representative support
  • Invoice-related questions
  • Basic Accounts Receivable functions (training provided)



Call Center, Customer Service
Show full description

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