Admissions Manager

BASIS Independent Manhattan is seeking qualified candidates for an Admissions Manager!

What We're Looking For

As the Admissions Manager, you are responsible for supporting the Admissions team with organization and administrative detail for the overall admissions administrative process, making sure it runs smoothly. In this role, you must comfortably wear many hats and embrace the opportunity to grow and expand your skills in a dynamic, fast-paced, entrepreneurial organization. You will drive results through a tireless work ethic, doing whatever is needed when it is needed to enroll mission-aligned students into our world-class program.

This in-person position supports two campuses and requires occasional evening and weekend hours.

Your Primary Responsibilities

• Support the Associate Directors of Admissions with end-to-end admissions process for families, from application submission through final decision. This includes guiding families in completing application requirements, tracking and reviewing application materials, and following up on deadlines and outstanding items throughout the process.

• Conduct comprehensive follow up on those who have registered for and attended Information Sessions, Campus Tours, or other Admissions events while maintaining a log of all activity.

• Coordinate event logistics by ordering refreshments, preparing all required materials, including forms and admissions folders, and managing event setup and breakdown to ensure seamless event execution.

• Ensure a positive experience for prospective parents and students by providing excellent customer service, including answering applicants’ questions throughout the application process.

• Handle all inquiries within own capacity, direct inquiries outside capacity to appropriate team members.

• Compose correspondence and reports as required in support of management team.

• Help coordinate and orchestrate admissions assessments for all grades; may be required to lead in-person, or lead or proctor virtual assessments.

• Facilitate and process billing (marketing, supplies, events, etc.) as needed.

• Work with design team to submit materials to vendors for production and ensure timely delivery of those materials (printouts, signs, etc.).

• General management of administrative detail, keeping projects on schedule, printing and organizing materials.

• Update and pursue delegated tasks to ensure progress to deadlines.

• Order supplies to ensure availability when needed, and open, handle, and disperse mail.

• Work well with confidential material and ensure discreet handling of all business and communication.

• Will divide time throughout the week between our Lower School on the Upper West Side and our Upper School in Chelsea.

Primary Qualifications

Key Competencies:

• Enrollment Engagement – Ability to strategically engage prospective students throughout each stage of the admissions funnel to support enrollment goals.

• Customer Service Focused - Ability to apply policies and procedures with empathy, flexibility, and sound judgement.

• Organization - Ability to maintain a highly-organized admissions office in a fast-paced environment with multiple parallel workstreams.

• Detail Oriented - Ability to identify and improve key details of any project or task.

• Communication - Ability to communicate internally and externally in a highly effective, clear, complete and persuasive manner, both verbally and in written communications.

• Accountability - Ability to take ownership of your own work and be receptive to feedback.

• Cooperation - Ability to thrive in a highly collaborative setting and work closely with others to execute complex team projects at the highest quality.

• Efficiency - Ability to make decisions, prioritize, and execute daily responsibilities in a manner that demonstrates strong judgment and execution capabilities.

Minimum Qualifications:

• Bachelor's degree

• Administrative experience is a plus

• Demonstrates technical skills and proficient in the use of Microsoft Suite and internet searches

• Experience in customer service and managing databases for Customer Relationship Management (e.g. HubSpot) and applicant tracking systems (e.g. Ravenna) preferred

• Travel: Must be able to travel between both our Lower School on the Upper West Side and Upper School in Chelsea as needed. Must be able to travel by air or motor vehicle to required training and development sessions as needed.

Benefits:

BASIS Independent Schools offers a comprehensive benefits package which includes:

• Competitive salary dependent on education and experience.

• Career growth opportunities focused on continuous learning, mentorship, and professional advancement across our network of schools.

• Retirement options through which eligible participants may receive a 50% Company match for the first 10% of employee earnings deferred.

• Three PPO medical plans to choose from, as well as dental and vision insurance.

• An FSA option that allows for pre-tax dollars to cover medical, dependent care, and transit.

• Student tuition remission for your children to attend our schools.