Assistant Manager(07490) - 5121 NC Hwy 42 West suite 130B

@ Domino's
Domino'sdomino's.com

Assistant Manager(07490) - 5121 NC Hwy 42 West suite 130B

Garner, NC
Posted 4 days ago

About the job

Join Dominos as Assistant Manager, leading delivery, staffing, inventory, and customer service to ensure efficient store operation and excellent customer experience.

Requirements

  • Leadership experience
  • Customer service skills
  • Team management
  • Communication skills
  • Basic computer skills

Qualifications

  • High school diploma or equivalent
  • Experience in retail or food service
  • Ability to handle disputes
  • Reliable transportation
  • Detail-oriented

Full job description

  • Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly

  • Maintain staffing levels that mirror the needs of business at any point of the day

  • When closing, responsible for end of the night bank deposits

  • When closing, responsible for doing a nightly product inventory count

  • When opening, ensure the store is set up properly and ready to receive orders upon time of open

  • Foster and project a sense of urgency with each and every order

  • Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer

  • Collect money and signed credit card receipts from delivery drivers at the end of their shift

  • Ensure vehicles used for delivery pass inspection, both mechanically and visually

  • Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time.

  • Uphold Dominos standards of grooming, uniform, and appearance

  • Promote pizza products, specials, and promotions

  • Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout

  • Provide quality customer service to internal and external customers both over the phone and in person

  • Ability to speak and write clearly and comprehension of using a computer based order entry system

  • Contribute to and promote an atmosphere of teamwork, energy, and fun
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