Outlet Server

@ 141 Hard Rock Cafe International (STP) Inc
141 Hard Rock Cafe International (STP) Inc141hardrockcafeinternational(stp)inc.com

Outlet Server

Hard Rock, AZ
Posted 3 days ago

About the job

Join our team as an outlet server. We prioritize employee health, work-life balance, and offer benefits. Focus on guest service, orders, and maintaining a clean, organized station. Explore more benefits online.

Requirements

  • High school diploma or GED
  • Knowledge of POS systems
  • Ability to handle cash and payments
  • Good communication skills
  • Able to maintain cleanliness

Qualifications

  • Food safety certification desirable
  • Experience in hospitality preferred
  • Impeccable product knowledge
  • Customer service focus
  • Responsible alcohol service

Full job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

 Taking guests’ orders .

 Running food.

 Handling cash & other forms of payment.

 Making proficient sales transactions - using a point-of-sale system.

 Properly checks I.D.s – for guests who appear to be under 30 years old.

 Demonstrating responsible alcohol service.

 Demonstrating impeccable product knowledge.

 Suggestive selling - using proven techniques.

 Answering questions - accurately and politely.

 Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.

 Maintaining a clean & organized station – including pre-bussing & table maintenance.

 Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.

 Demonstrating knowledge of all table/station numbers.

 Directing guests to areas & restrooms.

 Creating memorable experiences.

 Entertaining guests to create “Raving Fans.”

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

 High School diploma or GED equivalent.

 Follows all food safety & sanitation procedures. In some U.S. states, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card

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