6 House Carpenter jobs in Seattle, WA

National Operations Specialist (Student Housing)

Bisnow

National Operations Specialist (Student Housing)

Posted 1 month ago

This job is still taking applications, but it's been up a while.

About the job

Our client is looking for a National Operations Specialist to provide on-site leadership, oversee property operations, and support team development. Remote role with 75% travel; experience in student housing, property management, or leasing required.

Requirements

  • 3+ years property management experience
  • Leadership and team management skills
  • Knowledge of real estate market
  • Excellent planning and communication
  • Willing to travel 75%

Qualifications

  • Bachelor's degree preferred
  • Experience in student housing
  • Strong project management skills
  • Customer service oriented
  • Live near major airport

Full job description

Our SelectLeaders client is looking for a National Operations Specialist (NOS) to join our team to provide on-site leadership and strategic direction across our portfolio of properties. The National Operations Specialist will be on-site at our properties in the event of a staff vacancy or additional training needs and will help accomplish the daily operations and sales and marketing plans for the property. A background in Student Housing, property management, or marketing and leasing is imperative to the success of this position.

You will report to the Director, Training & Support.

This position is remote with 75% travel.

The salary range is $65K to $75K, plus an annual bonus.


Responsibilities

  • Provide interim on-site leadership and strategic direction alongside Regional Managers during staffing transitions, ensuring operational continuity and performance stability

  • Lead, coach, and develop site teams including Property Managers, Assistant Managers, Leasing & Marketing Managers, Maintenance, and Community Assistants

  • Oversee full property operations including leasing performance, marketing execution, financial management, and resident experience to increase occupancy and revenue goals

  • Step into Property Manager responsibilities when needed, assisting with resident move-out, property turn, and move-in cycles

  • Analyze budgets and monthly financial statements to identify variances, accruals, and reclasses while maintaining fiscal accountability

  • Partner with revenue strategy by advising on pricing, concessions, and leasing tactics based on traffic, velocity, and conversion trends

  • Facilitate resident mediation and conflict resolution to maintain positive community culture and retention

  • Gain exposure to diverse operational models by traveling across 30+ markets nationwide, expanding business perspective and leadership experience


Qualifications

  • Bachelor's degree preferred or comparable experience in the student housing space

  • 3+ years' experience as a Property Manager or equivalent role

  • Knowledge of the market competition, local businesses, and university

  • Excellent planning to manage a team

  • Communication with residents, team members, and senior management

  • Driven individual

  • True team player eager to help build the business

  • Eagerness to provide the best resident experience

  • Excellent project management

  • Exceptional customer service and resident relations

  • Desire to travel up to 75%

  • Live within 1 hour of a major airport


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