Digital Tool Assessment & Implementation

• When a new digital tool is needed, assess what's available in the existing ecosystem and make the final selection call in coordination with Engineering

• Configure new tools at the system level — modules, licensing, permissions, and integrations — so domain teams can build on top of them

• Own the technical infrastructure underneath what engineers build; if the plumbing is broken, you get the call

Integration & Automation Infrastructure

• Maintain and develop all integrations between systems including but not limited to Manufacturo (MFO), NetSuite, and Mangrove

• Own automation scripts running in Manufacturo's Integrator module (C#)

• Ensure NetSuite ↔ MFO integration flows are error-free and assembly builds are triggering correctly

• Manage the data pipeline from MES to MRV reporting tools (SQL queries, Google Sheets connection)

• Build new integrations as the business introduces new processes or systems

• Own UAT test plans for new integrations; coordinate domain owners to test their respective pieces

• Ensure data is protected and security best practices are followed

• Create diagrams, wikis and system records to clearly document your designs.

Cross-System Anomaly Resolution

• Intake, triage, and prioritize data anomaly tickets that cross system boundaries

• Investigate root cause, coordinate with the relevant domain owner, and own the fix at the integration or infrastructure layer

• Document root causes and resolutions to reduce repeat issues

Data & Reporting Infrastructure

• Write and maintain SQL queries that feed MRV and operational reporting

• Update queries and scripts when processes change

• Fulfill data requests from internal stakeholders — dashboards, CSVs, live data connections — in coordination with the relevant domain team

System Administration

• Administer Manufacturo, NetSuite, and Mangrove at the configuration level: items, products, user roles, licenses

• Maintain hardware peripherals connected to these systems — label printers, scanners, tablets, and the Bartender integration

• Own the master documentation library; ensure domain teams are documenting their own processes

NPI / Process Change Support

• When Engineering introduces a new process, configure the technical infrastructure to support it: data collection fields, automation scripts, and integration outputs

• Consult with Engineering and Ops Process Specialists during process builds to ensure the system can support what they're designing

• Support integration testing and go-live; Responsible Engineer owns approval

What You Won't Own

To set expectations clearly: this role does not own process design, work order construction, or data collection field definitions (Engineering Process Specialist); shop floor execution quality or operator training (Operations Process Specialist); MRV data requirements or Mangrove data quality (MRV team); or NetSuite financial data quality (Finance/Controller). Those teams own their domains. You are their systems infrastructure partner, not their data steward. When a process plan is wrong, they get the call. When the plumbing is broken, you do.

• 2+ years in a systems integration, MES/ERP administration, or manufacturing IT role

• Hands-on experience with an ERP system — NetSuite strongly preferred

• SQL proficiency: writing, maintaining, and quality-checking queries against relational data models

• Familiarity with API integrations and middleware concepts

• Basic scripting ability in C# or a comparable language; comfort using AI tools to accelerate development and debugging

• Strong communication skills — you'll be coordinating across Engineering, Operations, MRV, and Finance regularly

• Strong Understanding of Information Security best practices.

Other Preferred 

• Experience with Manufacturo or a comparable MES platform

• Experience with Mangrove or similar environmental data / MRV platforms

• Familiarity with Ignition SCADA or industrial data systems

• Experience managing third-party integration vendors or consultants

• Background in manufacturing, biorefining, chemical processing, or a similarly data-intensive industrial environment

• Networking fundamentals helpful for hardware troubleshooting

Characteristics that matter

• You take ownership of the infrastructure, not just the tickets. When the plumbing is broken, you find it before someone else does.

• You're comfortable operating across team boundaries without formal authority — this role succeeds through relationships and trust, not control.

• You document as you go. Institutional knowledge that lives only in your head is a liability, and you know it.

• You understand that your job is to make domain owners successful, not to be the smartest person in the room on every topic.

• Love what you do, and be self driven to be great at it.

• Experience using Claude AI Coding Assistant

• Security certifications like Security+, ISC2

• Experience working with Google Cloud Platform Infrastructure

• Experience with GitHub and development pipeline practices