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AWS Project Manager

TTEC Digital

TTEC Digitalttecdigital.com

AWS Project Manager

Posted 3 months ago

This job is still taking applications, but it's been up a while.

About the job

TTEC Digital is a top AWS partner with 150+ experts, delivering cloud solutions, and improving customer experiences. The AWS Project Manager supports project delivery, client communication, and technical guidance remotely in the US.

Requirements

  • Knowledge of the contact center industry
  • AWS ecosystem knowledge
  • Experience with AWS Connect
  • Certified Scrum Master or SAFe
  • Experience managing tech projects

Qualifications

  • Relevant AWS certifications
  • Proven client management skills
  • Excellent communication skills
  • Ability to work in fast-paced environment

Full job description

What You Will Be Doing:

Daily, the Project Managers focus on the following areas:

  • Schedule stand-ups and other meetings with their team and their clients.
  • Manage the budget for all of their projects, constantly communicating with clients about the scope, timing, and remaining resources
  • Keep team members busy. There’s always work to be done. Our PMs help devs find the right work for them.
  • Assist in documenting the design of the process for the contact center
  • Provide key assistance for transitioning from delivery to managed services
  • Helping clients understand how the delivery team will meet their business goals and the costs around using those technologies.
  • Identifying tradeoffs between various solution options.

What You Will Bring:

  • Knowledge of the contact center industry is a MUST HAVE
  • AWS ecosystem knowledge - AWS Certifications are even better. 
  • Experience with AWS Connect is a huge plus
  • Certified Scrum Master, SAFe certification
  • Experience managing complex technology projects in/for large organizations
  • Demonstrated ability to work with demanding clients in an ever-changing, fast-paced environment. We are customer-obsessed, and we deliver amazing results.
  • Thorough knowledge of agile methodologies such as Scrum

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