Operations Support Specialist
@ 100 UVM Medical CenterOperations Support Specialist
About the job
UVMMC is dedicated to high-quality patient care in Vermont. The Operations Support Specialist role focuses on customer service, team coordination, and process improvement in a healthcare environment, supporting community wellness.
Requirements
- Healthcare experience (2-3 years)
- Customer service skills
- Leadership abilities
- Team coordination experience
Qualifications
- Associate’s Degree in Business preferred
- Relevant healthcare experience
- Problem-solving skills
- Experience training staff
Full job description
We are the heart and science of medicine. We are UVM Medical Center.
Schedule: Monday and Friday 8:00AM - 5:00PM, Wednesday 1:00PM - 5:00PM
JOB DESCRIPTION:
The Operations Support Specialist is a lead position and an integral part of the patient experience. The Operations Support Specialist is a key contributor to delivering high quality customer service to our patients and visitors. Acts as a lead by assisting the practice supervisor in coordinating work activities, resolving problems, training, orientation and performance evaluations of clerical support staff. Makes suggestions for process improvements in support of achieving the established Medical Group performance expectations. Incumbent provides leadership in the absence of the practice supervisor.
EDUCATION:
An Associate’s Degree in Business or related field preferred or equivalent combination of education and experience is necessary.
EXPERIENCE:
Two to three years experience in a relevant healthcare setting.
WHY UVM MEDICAL CENTER (UVMMC)?
UVMMC is dedicated to our patients, providing the highest quality care for patients and their families. It is a mission that defines our culture, one of teamwork and collaboration. Every employee, whether they work directly in patient care or in a supporting role, has a hand in contributing to the wellness of the patient and the community.
LEARN MORE:
· What is it like working here?
· https://www.uvmhealth.org/medcenter/health-careers/culture-and-work-environment
· Why Burlington, VT?
· https://www.uvmhealth.org/medcenter/for-employees/health-careers/life-in-vermont/about-burlington
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