Medical Practice Representative

@ LifeBridge Health, Inc.
LifeBridge Health, Inc.lifebridgehealth,inc..com

Medical Practice Representative

Baltimore, MD
Posted 1 day ago

About the job

Sinai Hospital is a leading academic medical center in Maryland, part of LifeBridge Health. The role supports daily medical office operations, patient interactions, and administrative duties, promoting excellent care and service quality.

Requirements

  • High school diploma or GED
  • 1-3 years healthcare admin experience
  • Customer service and communication skills
  • Basic computer skills, EHR familiarity
  • Organization and multitasking skills

Qualifications

  • Strong problem-solving ability
  • Ability to follow instructions
  • Positive attitude and professionalism

Full job description

Sinai Hospital's Orthopedic Unit is a 50-bed acute care medical/surgical unit that partners closely with the Rubin Institute for Advanced Orthopedics for pre- and post-surgical care. Professional development includes telemetry classes, stroke training, and trauma courses, giving nurses room to build skills across orthopedics and beyond.

8-bed stroke center

8-bed joint and spine center

4-bed close observation area

The Medical Practice Representative serves as the first point of contact for patients and is responsible for creating a positive patient experience while supporting the daily operations of the medical office.

    Pay Range: $15.50 to $27.29 Base pay is determined by several factors, including the applicable market range, the candidate's qualifications and experience, and internal peer equity considerations.

    The Medical Practice Representative serves as the first point of contact for patients and is responsible for creating a positive patient experience while supporting the daily operations of the medical office.

    Key Responsibilities

    • Register patients and schedule appointments.
    • Verify insurance eligibility and obtain required authorizations and referrals.
    • Maintain accurate patient demographic and insurance information.
    • Collect co-pays and other patient payments, reconcile daily cash batches, and prepare deposits.
    • Provide excellent customer service by answering questions, explaining financial responsibilities, and assisting with medical records requests.
    • Support efficient front-office operations and administrative functions.

    Qualifications

    • High school diploma or GED preferred.
    • One to three years of administrative experience, preferably in a healthcare or medical office setting.
    • Strong customer service, communication, organizational, and multitasking skills.
    • Basic computer proficiency, including Microsoft Office Suite, and the ability to learn electronic health record (EHR) systems.
    • Strong critical thinking, problem-solving, and ability to follow verbal and written instructions.

    Benefits:

    Medical, dental, and vision coverage starting the first of the month after hire, plus wellness programs and mental health support

    403(b) retirement plan with employer match, pension, and life and disability insurance

    Tuition reimbursement toward advanced degrees and specialty certifications

    Generous paid time off, fitness discounts, and free on-site parking

    About Sinai Hospital

    Sinai Hospital of Baltimore is a nationally recognized academic medical center, a designated Level II Trauma Center, and the largest community hospital in Maryland. As part of LifeBridge Health - one of the region's most comprehensive healthcare systems - Sinai delivers advanced care with a mission to improve the health of the communities we serve, and to take care of the people who take care of patients.

    About LifeBridge Health

    LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

    With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland.

    Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

    LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.

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