TTI Customer Service Job Fair - Thursday, September 24th

@ TTI Consumer Power Tools, Inc.
TTI Consumer Power Tools, Inc.tticonsumerpowertools,inc..com

TTI Customer Service Job Fair - Thursday, September 24th

Anderson, SC
Posted 5 days ago

About the job

TTI Power Equipment is hiring Customer Service Associates for its Anderson, SC office. The role involves handling calls, warranty verification, and providing support. The company offers competitive wages, benefits like health coverage, 401(k), vacation, and holidays.

Requirements

  • High School diploma or equivalent
  • One year customer service experience
  • Strong communication skills
  • Proficient with Microsoft Word and Excel
  • Weekend availability

Qualifications

  • Excellent phone skills
  • Ability to handle high stress callers
  • Good verbal and written skills
  • Ability to satisfy consumers
  • Professional demeanor

Full job description

Job Description:

TTI Power Equipment will be hosting an Onsite Job Fair on Thursday, September 24th

We are currently hiring Customer Service Associates to work in our Customer Engagement Department.

Please submit your application prior to the career fair to speed up the process.

We will be doing interviews and extending offers while you are onsite at the event.

Location:

100 Innovation Way, Anderson, SC 29621

When:

Thursday, September 24th (10am - 2pm)

Please see the following job description for the positions we are hiring for.

TTI Power Equipment has openings in its Anderson, SC office for Customer Service Associate on 1st shift. We offer competitive wages and a comprehensive benefits package -- tuition assistance, 401(k), medical/dental/vision coverage, vacation, and holidays.

Shift Hours: 

1st Shift: Monday – Friday, 9:00 am – 6:00 pm

Pay:

Starting at $16.00/hr

REQUIREMENTS:

  • High School Education or equivalent.
  • Minimum one year, TTI customer service, call center, or closely related field with in-bound call experience.
  • Strong written and verbal skills.
  • Ability to communicate well with callers using a clear understanding voice.
  • Ability to professionally handle irate callers and high stress situations.
  • Excellent phone skills.
  • Ability to satisfy consumers and end users with minimal request for management intervention.
  • Proficient with Microsoft Word and Excel, Access would be a plus.
  • Weekend work required.

RESPONSIBILITIES:

  • Respond accurately to consumer, service center & distributor calls regarding the company's policies and procedures.
  • Verify and authorize warranty coverage for all callers.
  • Provide helpful direction to callers dealing with warranty & non-warranty service.
  • Resolve issues for ASC or consumers while maintaining a flexible approach to enforcing policy.
  • Provide callers with location to purchase parts & receive repair service.
  • Work with internal customers on warranty claims, stock issues, lost or damaged freight.
  • Enter orders, provide pricing and stock availability and status of order to all customers.
  • Other duties as assigned.
Show full description

Similar jobs in Anderson, SC

See all TTI Customer Service Job Fair jobs