TTI Bilingual Customer Service Job Fair - Thursday, September 24th

@ TTI Consumer Power Tools, Inc.
TTI Consumer Power Tools, Inc.tticonsumerpowertools,inc..com

TTI Bilingual Customer Service Job Fair - Thursday, September 24th

Anderson, SC
Posted 5 days ago

About the job

TTI Power Equipment seeks Bilingual Customer Service Associates for its Anderson, SC office. The role involves handling customer calls, warranty verification, and providing support. Benefits include tuition assistance, 401(k), medical/dental/vision coverage, and paid time off.

Requirements

  • High School diploma or equivalent
  • One year in customer service or call center
  • Strong verbal and written skills
  • Ability to handle irate callers professionally
  • Proficient in Microsoft Word and Excel

Qualifications

  • Excellent phone skills
  • Ability to work weekends
  • Clear communication skills
  • Customer-focused attitude
  • Ability to handle stress

Full job description

Job Description:

TTI Power Equipment will be hosting an Onsite Job Fair on Thursday, September 24th

We are currently hiring Bilingual Customer Service Associates to work in our Customer Engagement Department.

Please submit your application prior to the career fair to speed up the process.

We will be doing interviews and extending offers while you are onsite at the event.

Location:

100 Innovation Way, Anderson SC 29621

When:

Thursday, September 24th from 10am - 2pm

Please see the following job description for the positions we are hiring for.

TTI Power Equipment has openings in its Anderson, SC office for Bilingual Customer Service Associates on 1st shift. We offer competitive wages and a comprehensive benefits package -- tuition assistance, 401(k), medical/dental/vision coverage, vacation, and holidays.

Shift Hours: 

1st Shift: Monday – Friday, 9:00 am – 6:00 pm

Pay:

Starting at $17.11/hr

REQUIREMENTS:

  • High School Education or equivalent.
  • Minimum one year, TTI customer service, call center, or closely related field with in-bound call experience.
  • Strong written and verbal skills.
  • Ability to communicate well with callers using a clear understanding voice.
  • Ability to professionally handle irate callers and high stress situations.
  • Excellent phone skills.
  • Ability to satisfy consumers and end users with minimal request for management intervention.
  • Proficient with Microsoft Word and Excel, Access would be a plus.
  • Weekend work required.

RESPONSIBILITIES:

  • Respond accurately to consumer, service center & distributor calls regarding the company's policies and procedures.
  • Verify and authorize warranty coverage for all callers.
  • Provide helpful direction to callers dealing with warranty & non-warranty service.
  • Resolve issues for ASC or consumers while maintaining a flexible approach to enforcing policy.
  • Provide callers with location to purchase parts & receive repair service.
  • Work with internal customers on warranty claims, stock issues, lost or damaged freight.
  • Enter orders, provide pricing and stock availability and status of order to all customers.
  • Other duties as assigned.
Show full description

Similar jobs in Anderson, SC

See all TTI Bilingual Customer Service Job Fair jobs