Bilingual Spanish Healthcare Customer Service Representative

@ Maximus
Maximusmaximus.com

Bilingual Spanish Healthcare Customer Service Representative

Tampa, FL
Posted today

About the job

Maximus is a government healthcare services provider. This role involves assisting Spanish-speaking clients, managing inquiries, and guiding them through enrollment, ensuring confidentiality and compliance in a team setting.

Requirements

  • Bilingual in Spanish and English
  • Customer service experience
  • Knowledge of healthcare programs
  • Ability to handle inquiries

Qualifications

  • High school diploma or equivalent
  • Empathy and communication skills
  • Comfort with computers and CRM systems

Full job description

Maximus seeks a Bilingual Spanish Customer Service Representative to support government healthcare programs. In this mission-driven role, you will handle inbound calls, answer questions about eligibility, benefits, and enrollment, and guide individuals through next steps with empathy and accuracy. You will use CRM and government systems to document cases, protect confidential data, and follow HIPAA and agency standards. Working in a collaborative, performance-focused team, you will receive ongoing training, growth opportunities in public-sector services, and a comprehensive benefits package.
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