Manager, Food Services - UPMC Washington

We are hiring a Manager of Food Services to provide operational leadership for hospital dining services. This role plays a key part in ensuring high standards for food quality, safety, and service while supporting staff engagement, regulatory compliance, and patient satisfaction.

Responsibilities:

• Plans and implements programs/activities to meet the needs of patients/customers in accordance to budgetary expectations and quality assurance standards
• Maintains the electronic food and nutrition services tools provided and keeps up with updates and changes to ensure the highest percent of accuracy
• Supervises the recruitment, hiring, and training of workforce; assures competency of personnel through approved hospital mechanisms.
• Manages and controls resources and materials to ensure quality and adequacy of supply
• Performs annual customer service training for all front and back of house associates as appropriate
• Plans, controls and monitors budget standards and expectations by maintaining expenses and man-hour utilization
• Directs and supervises the daily food service operations compliance according to HACCP and regulatory requirements
• Manages and maintains the food service systems that provide for high quality, high satisfaction outcomes.
• Implements and maintains monitors tools/mechanisms to perform operational analysis to achieve successful outcomes
• Provides daily huddles, regular in service and continued education opportunities for all facilities food and nutrition staff

Position manages union and non-union workforce.

Preferred experience: A culinary background is strongly preferred for this specific role; culinary production line experience in a high-volume healthcare or institutional setting.

Schedule/Travel: Monday-Friday, start times will vary based on department needs. Travel between UPMC Washington & UPMC Greene will be required.