Customer Service Representative

Insurance Customer Service Representative $20 per hour

Job Overview

A growing insurance office in Troy, NY is seeking a reliable and customer-focused Insurance Customer Service Representative / Administrative Assistant to join their team. This role combines customer service, administrative support, and office coordination responsibilities. The ideal candidate is organized, detail-oriented, and enjoys helping customers while supporting daily office operations.

Key Responsibilities

• Answer incoming calls and assist customers with insurance-related inquiries.
• Provide exceptional customer service via phone, email, and in person.
• Process policy changes, renewals, and customer documentation.
• Maintain accurate client records and update information in company databases.
• Assist with scheduling appointments and managing office correspondence.
• Prepare reports, forms, and other administrative documents.
• Support agents and office staff with daily administrative tasks.
• Handle filing, data entry, and other general office duties.
• Ensure a professional and welcoming experience for all clients.

Qualifications

• Previous customer service or administrative experience preferred.
• Insurance industry experience is a plus but not required.
• Strong communication and interpersonal skills.
• Proficient with Microsoft Office and basic computer applications.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work in a fast-paced office environment.
• High school diploma or equivalent required.

Benefits

• Competitive pay at $20.00 per hour
• Stable Monday-Friday schedule
• Opportunity for professional growth
• Supportive and team-oriented work environment

Why should you choose Manpower?

• Free training to upgrade your skills, including a free college tuition program
• Medical, dental, vision, 401k
• Weekly pay with direct deposit
• 24/7 Manpower customer care support
• Dedicated Career Partner to help you achieve your career goals
• Voted #1 best places to work by Glassdoor 2021

Are you Interested?

Stop your job search and apply today! A recruiter will be in touch within 24 hours.

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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.