Front Office Supervisor - Juniper Springs Resort
@ Mammoth Mountain Ski Area, LLCFront Office Supervisor - Juniper Springs Resort
About the job
Mammoth Mountain offers year-round mountain experiences, including skiing, snowboarding, and adventure activities. The Front Office Supervisor role focuses on supervising staff, handling guest concerns, and supporting the management team in a busy resort environment for a dynamic career.
Requirements
- High school diploma or GED
- Two or more years hotel front desk
- Night audit experience preferred
- Computer literate
- Supervisory experience 6-12 months
Qualifications
- Experience in full-service resort hotels
- Strong customer service skills
- Ability to work varied shifts
- Team leadership ability
Full job description
At Mammoth Mountain, you will live the dream!
Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.
Benefits and perks of your adventure here:
- Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
- Free skiing at all Alterra Resorts
- Ski/snowboarding lessons discounts
- Equipment Rental discount
- Friends and Family vouchers
- Retail & Food discount
- 401k with company match
*Offers of employment may be contingent upon successful completion of a background check
A little about this position:
- Supervises the Juniper Springs Resort Front Office Representatives during assigned shift.
- Assists the Management Team in establishing and implementing training programs.
- Represents the management in solving guest problems regarding policies and procedures.
- Performs the duties of the Manager during periods when other Management Team members are not available.
NOTE: Schedules vary, including day and evening shifts.
Requirements:
- High school graduate with two or more years experience in operation of a hotel front desk, including night audit.
- Responsibilities in a major full service resort hotel.
- Computer literate.
- Six to twelve months training and supervisory experience.
Hourly pay rate: $22.50 to $25.50
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
Mammoth Mountain is an equal opportunity employer.
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