Front Office Supervisor - Juniper Springs Resort

@ Mammoth Mountain Ski Area, LLC
Mammoth Mountain Ski Area, LLCmammothmountainskiarea,llc.com

Front Office Supervisor - Juniper Springs Resort

Mammoth Lakes, CA
Posted 3 weeks ago

About the job

Mammoth Mountain offers year-round mountain experiences, including skiing, snowboarding, and adventure activities. The Front Office Supervisor role focuses on supervising staff, handling guest concerns, and supporting the management team in a busy resort environment for a dynamic career.

Requirements

  • High school diploma or GED
  • Two or more years hotel front desk
  • Night audit experience preferred
  • Computer literate
  • Supervisory experience 6-12 months

Qualifications

  • Experience in full-service resort hotels
  • Strong customer service skills
  • Ability to work varied shifts
  • Team leadership ability

Full job description

Year Round

At Mammoth Mountain, you will live the dream!

Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts.  Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California. 

Benefits and perks of your adventure here:

  • Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
  • Free skiing at all Alterra Resorts
  • Ski/snowboarding lessons discounts
  • Equipment Rental discount
  • Friends and Family vouchers
  • Retail & Food discount
  • 401k with company match

*Offers of employment may be contingent upon successful completion of a background check

A little about this position:

  • Supervises the Juniper Springs Resort Front Office Representatives during assigned shift.
  • Assists the Management Team in establishing and implementing training programs.
  • Represents the management in solving guest problems regarding policies and procedures.
  • Performs the duties of the Manager during periods when other Management Team members are not available.

NOTE: Schedules vary, including day and evening shifts.

Requirements:

  • High school graduate with two or more years experience in operation of a hotel front desk, including night audit.
  • Responsibilities in a major full service resort hotel.
  • Computer literate.
  • Six to twelve months training and supervisory experience.

Hourly pay rate: $22.50 to $25.50

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

 

Mammoth Mountain is an equal opportunity employer.

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