Front Office Manager, Mammoth Mountain Inn

@ Mammoth Mountain Ski Area, LLC
Mammoth Mountain Ski Area, LLCmammothmountainskiarea,llc.com

Front Office Manager, Mammoth Mountain Inn

Mammoth Lakes, CA
Posted 6 days ago

About the job

Mammoth Mountain, part of Alterra Resorts, offers year-round mountain experiences. The Front Office Manager oversees front desk, bell, concierge, and shuttle, focusing on service excellence and department goals.

Requirements

  • Two years hospitality supervisory experience
  • Management in hotel preferred
  • Strong communication skills
  • Proficiency in MS Office
  • Ability to work under pressure

Qualifications

  • Four-year college degree preferred
  • Experience in mountain resort hotel
  • Strong work ethic
  • Good problem-solving skills
  • Team leadership ability

Full job description

Year Round

At Mammoth Mountain, you will live the dream!

Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts.  Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California. 

Benefits and perks of your adventure here:

  • Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
  • Free skiing at all Alterra Resorts
  • Ski/snowboarding lessons discounts
  • Equipment Rental discount
  • Friends and Family vouchers
  • Retail & Food discount
  • 401k with company match

*Offers of employment may be contingent upon successful completion of a background check

A little about this position:
  • Oversees and manages the daily operation of the Front Office, including Front Desk, Bell, Concierge, and Shuttle. 
  • Responsible for financial, employee, and guest service goals of the department.

Requirements:

  • Four-year college degree preferred.
  • Minimum of 2 years’ Hospitality supervisory experience required, with management experience in the hotel industry preferred
  • Experience in a Mountain and/or Destination Resort hotel preferred
  • Strong written and verbal skills required
  • Strong working knowledge of business software with emphasis on MS Excel, Word, Power Point, and Visual One.
  • Strong work ethic.
  • Ability to effectively communicate to guests, employees, and management.
  • Ability to perform under pressure and with deadlines.
  • Ability to solve problems using common sense and hotel policy.

Pay: $70,304.00 - $73,732.50 per year

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

 

Mammoth Mountain is an equal opportunity employer.

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