Assistant Front Office Manager, Juniper Springs Resort
@ Mammoth Mountain Ski Area, LLCAssistant Front Office Manager, Juniper Springs Resort
About the job
Mammoth Mountain offers mountain adventures and family-friendly experiences. The Assistant Front Office Manager oversees front desk, reservations, guest service, and staff, supporting a dynamic, outdoor-focused hospitality team in scenic California. Benefits include ski passes and discounts.
Requirements
- 2+ years hotel front desk experience
- Supervisory experience 6-12 months
- Proficient in MS Office and hotel software
- Strong communication skills
- Ability to work under pressure
Qualifications
- Bachelor's degree preferred
- Professional demeanor and appearance
- Strong work ethic
- Excellent problem-solving skills
Full job description
At Mammoth Mountain, you will live the dream!
Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.
Benefits and perks of your adventure here:
- Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
- Free skiing at all Alterra Resorts
- Ski/snowboarding lessons discounts
- Equipment Rental discount
- Friends and Family vouchers
- Retail & Food discount
- 401k with company match
*Offers of employment may be contingent upon successful completion of a background check
A little about this position:
- Manages all aspects of Front Desk including front desk, bell, valet, and concierge in the absence of the Front Desk Manager.
- This position is responsible for training, guest service, employee relations, and purchasing if required.
- Acts as manager on duty.
Requirements:
- Four year college degree preferred.
- Minimum of 2 years experience in hotel front desk and reservations operations.
- Minimum of 6 to 12 months of supervisory experience.
- Strong working knowledge of business software with emphasis on MS Excel, Word, Power Point, Sirius and Visual One.
- Professional demeanor, attitude and appearance.
- Strong work ethic.
- Ability to clearly and effectively communicate to guests, employees and management.
- Ability to perform under pressure and with deadlines.
- Ability to solve problems using common sense and hotel policy.
Hourly pay rate: $25.00 to $32.50
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
Mammoth Mountain is an equal opportunity employer.
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