Bilingual Spanish Healthcare Customer Service Representative
@ MaximusMaximusmaximus.com
Bilingual Spanish Healthcare Customer Service Representative
Thonotosassa, FL
Posted today
About the job
Maximus is a company supporting government healthcare. This role involves assisting clients via calls, documenting cases, and ensuring compliance with HIPAA and standards.
Requirements
- Bilingual Spanish
- Customer service experience
- Knowledge of healthcare systems
- Empathy and communication skills
Qualifications
- High school diploma or equivalent
- Able to handle confidential info
- Team-oriented mindset
- Reliable and detail-oriented
Full job description
Maximus seeks a Bilingual Spanish Customer Service Representative to support government healthcare programs. In this mission-driven role, you will handle inbound calls, answer questions about eligibility, benefits, and enrollment, and guide individuals through next steps with empathy and accuracy. You will use CRM and government systems to document cases, protect confidential data, and follow HIPAA and agency standards. Working in a collaborative, performance-focused team, you will receive ongoing training, growth opportunities in public-sector services, and a comprehensive benefits package.
Show full description
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